Refund and Returns Policy

Big Daddy Nutrition

Last Updated: December 02, 2023

Thank you for shopping at Big Daddy Nutrition. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days.
  • The product is in its original packaging.
  • The product isn’t used or damaged.
  • You have the receipt or proof of purchase.
  • You obtained a Return Merchandise Authorization (RMA) from us.

Products that cannot be returned:

  • Perishable goods such as food, flowers, newspapers, or magazines.
  • Personalized items.
  • Health and personal care items.

Sending the product:

  • To obtain a Return Merchandise Authorization (RMA), contact us:
  • After receiving a RMA number, send the product with its original packing and the receipt or proof of purchase, to:
    • Shop No.5, Plot No.7, First Floor, Giriraj Raw House, Mota Varacha, Surat City, Surat Municipal Corporation, Gujarat – 394101.
  • Shipping charges incurred in connection with the return of a product are non-refundable.
  • You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Big Daddy Nutrition.

Damaged items: If you received a damaged product, please notify us immediately for assistance.

Sale items: Regularly priced items can be refunded, unfortunately, sale items cannot be refunded. Only regular priced items may be refunded, sale items are non-refundable.

Contact us: If you have any questions about our Returns and Refunds Policy, please contact us:

Changes to this policy: Big Daddy Nutrition reserves the right to modify this return and refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.